Privacy Policy

Last Updated: 11/February/2025

TheLMSGeek ("we," "our," or "us") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our consultancy services for building websites using LearnWorlds.

1. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other relevant contact information.
  • Project Information: Details about your LearnWorlds website, business requirements, and any materials you provide for consultancy purposes.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

2. Legal Basis for Processing Personal Data We process personal data based on the following lawful grounds under GDPR:

  • Contractual Necessity: To provide our consultancy services and fulfill our obligations.
  • Legitimate Interests: To enhance our services and ensure security.
  • Legal Compliance: When required to comply with applicable laws.
  • Consent: Where necessary, we will obtain explicit consent for data processing.

3. How We Use Your Information We use the information we collect to:

  • Provide, manage, and improve our consultancy services.
  • Process payments and invoices.
  • Communicate with you about your project, updates, and support inquiries.
  • Maintain security and prevent fraud.
  • Comply with legal obligations.

4. Confidentiality and Data Protection

  • We prioritize the confidentiality of your data and will not disclose your information to third parties without your explicit consent, except as required by law.
  • Any confidential materials shared during the consultancy process will be securely stored and protected.
  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss.

5. Data Sharing and Third Parties We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service providers who assist in payment processing and project management.
  • Legal authorities if required to comply with legal obligations.

All third parties with whom we share personal data are required to comply with GDPR regulations and ensure adequate data protection measures.

6. Data Retention We retain your personal data only as long as necessary to fulfill our contractual and legal obligations. Once the data is no longer required, we securely delete or anonymize it.

7. Your Rights Under GDPR As a data subject under GDPR, you have the right to:

  • Access, update, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Withdraw consent for data processing where applicable.
  • Request a copy of the data we hold about you.
  • Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise these rights, please contact us at [Insert Contact Email].

8. International Data Transfers If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other lawful mechanisms.

9. Updates to This Policy We may update this Privacy Policy from time to time to remain compliant with legal requirements. Any changes will be posted on our website with the updated date.

10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected]